PCO (Centralized Protection Desk)
What does the term mean
External monitoring center for receiving and evaluating signals from security systems.
PCO is a specialized surveillance workplace where data from connected objects can be directed. In the case of physical security orders, the main issue is how the on-site service follows up on such an alarm.
Continuity to physical service
If the object has an external PCO or an alarm system, it must be clear in advance who is contacted, who is authorized to enter the object and how the result of the inspection is recorded.
Practical meaning
How PCO (Centralized Protection Desk) applies to a real service
It makes sense mainly when it results in a specific procedure for an object, an event or a team on site.
When is the term resolved
PCO (Centralized Protection Desk) is mainly handled in practice when designing a facility, auditing security, handing over security technology, or when dealing with an alarm and incident.
Common mistakes in practice
The most common mistake is to deal with technology in isolation, without a procedure for operation, responsible persons, recording and response in real operation.
What to do in practice
If the term applies to your real operation, it connects to Technology and equipment. That is where we deal with the specific space, scope, responsibility and next step before deployment.
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