Frequently asked questions about event, site and personal security
Before sending a brief, it can help to clarify price, responsibility, cover, service scope and inputs for the first proposal. Here are the answers in one place.
Agency verification
Where do you operate?
Our main base is Brno and the surrounding area. For events and selected assignments, we also travel across the country when logistics, team scope and service responsibility make sense.
Are you insured?
Yes. Liability insurance is part of the basic service framework. Documentation can be provided before cooperation starts if needed for internal approval or the contract.
How quickly can you deploy a team?
It depends on the service, location and number of people. Simpler matters can be handled quickly, but for a larger event or site it is better to spend time preparing than send a team without clear instructions.
Do you also cooperate with other agencies?
Yes. We help partner agencies complete a team, cover part of an event or solve a shift outage. Terms and communication with the end client are set in advance.
Events and event security
How large an event can you secure?
It is not determined only by visitor count. Entrances, venue layout, audience type, backstage, VIP zones, alcohol, programme and operating length all matter. The team is built accordingly.
What does event security include?
Most often entrance control, accreditation, backstage access, VIP zones, sectors, visitor flow management and communication with the organiser. Larger events also handle links to medical staff, production and emergency services.
How many workers do I need for an event?
Without a basic brief, the number cannot be determined sensibly. We need capacity, venue plan, number of entrances, risk points and operating length. Then it is possible to say how many people make sense and why.
Do I need an event security plan?
For larger public events, often yes. If you have a plan, we review it. If it is missing, we help put together a basic operating framework so everyone knows what they handle and who receives problem reports.
Objekty a provoz
What sites do you guard?
Warehouses, production, logistics, offices, construction sites, retail and office buildings. The site regime, entrances, risks, shifts and client expectations are decisive.
How do patrols and performance checks work?
According to the site, we set patrols, checkpoints, incident reporting and regular reporting. It should be clear what was checked, when and who leads the service at that moment.
Do you also work at night or on weekends?
Yes. For many sites, night, weekend or holiday service is the most sensitive part. It must be clear what the patrol should do and how to proceed when a problem occurs.
Do you also guard construction sites?
Yes. Construction sites typically involve perimeter, material, equipment, vehicle access and night operation. The setup changes by construction phase because risks are not always the same.
Personal protection
Who is personal protection suitable for?
For situations where you do not want a person movement handled by improvisation. This may be a work programme, public appearance, sensitive travel or a period of increased risk.
Can escort also be arranged as a one-off service?
Yes. Even a one-off escort needs preparation: route, transfer points, contacts, time plan and agreement on whether protection should be visible or discreet.
Do you work in plain clothes or visibly?
According to the brief. Sometimes plain-clothes and discreet escort is better; other times visible presence has a preventive effect. Environment, programme and risk profile decide.
Enquiry, price and next step
How does an enquiry work?
Send the basic framework: what should be guarded, where, when and in what scope. If something is missing, we ask. When the brief is clear, we come back with the next step or an indicative price.
How is billing handled?
For events and short interventions, worked hours are usually invoiced. For long-term services, a monthly setup often makes sense. It should always be clear in advance what the price includes.
What if a worker drops out or the setup changes?
For a regular service, it must be clear in advance who handles a change and how cover works. A shift outage must not be a surprise that starts being solved only at shift start.
Do I need to have everything prepared in advance?
No. A short framework is enough for first contact. It is important to say what you need covered, where the service takes place and when it should start. We fill in the details together.
Did not find your question?
Call or write to us. We can quickly clarify whether you are dealing with a site, event, personal protection or another type of operational service.