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Services

Keyholding

Plain-language definition

A service where the security company holds the keys and responds to alarms or trips outside of working hours.

Servicescategory

Keyholding means that the customer does not send his own employee to the incident. A security firm holds the keys or has an access mechanism and can safely open, inspect and re-secure the facility.

What must be contractually clear

  • kdo schvaluje vstup (call list),
  • how to deal with false alarms and damage,
  • jak se vede protokol a foto dokumentace.

Practical meaning

How Keyholding affects a real service

The term becomes useful when it leads to a concrete procedure for a site, event or team.

When is the term resolved

Keyholding is mainly handled in practice when choosing the type of security, comparing suppliers, creating assignments or dividing roles between security, organizers and operations.

Common mistakes in practice

A common mistake is to order a general service without describing the place, time, risks, contact and result that the team is to deliver.

What to do in practice

If the term applies to your real operation, it connects to Site security. That is where we deal with the specific space, scope, responsibility and next step before deployment.

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